Program Features

24/7 Doctor Hotline - Telemedicine
Connect 24/7 to a national network of board certified doctors who can help diagnose your issue and in most states can even prescribe non-controlled medication if appropriate. Consults are at no additional cost to you.

Patient Advocacy
Your Patient Advocate works on your behalf, providing you assistance with: 

  • Negotiating rates and setting up payment plans with doctors, hospitals or other medical providers.
  • Finding hard to reach specialists, critical illness providers and medical institutions.
  • Identifying specialist physicians and medical institutions.
  • Solving billing and related administrative issues.
  • Coordination of medical record transfers.
  • Accessing community resources.

eDocAmerica – Email Doctor Consultations
Members get direct online access to doctors, pharmacists, psychologists, dentists, dieticians and more by email or smartphone app. Receive personal answers from medical professionals, weekly health tips written by physicians and delivered right to your email and healthy lifestyle assessment to help you monitor your current health status. All services are at no additional cost, unlimited, confidential, and cover the entire immediate family.

Online Wellness Website
Health Services Hub is about promoting personal health and fitness by providing you with the tools to make wellness part of your daily life. Membership offers a comprehensive resource that aims to help you achieve personal health and wellness goals regardless of age, gender or level of fitness.

24/7 Nurse Helpline
Members have round-the-clock access to registered nurses who can advise on many medical concerns.

© My Health Assistant

Not available in WA. Certain services may not be available in all states. Exclusions and limitations apply. *Immediate family is defined as spouse or domestic partner, dependent children up to the age of 26, parents in the household over age 60 and any other IRS dependents.

If you cancel your membership during the first 30 days by notifying us either verbally or in writing and returning your membership cards, you will receive, within 30 days, a full refund of membership dues excluding the one-time non-refundable enrollment fee (except where required by state law).